Dear Sir or Madam,
I am writing to complain about a wrong delivery.
I ordered a medium-sized short-sleeved apple-green shirt.
But you sent me two extra-large long-sleeved shirts in horrible black
and cherry red.
As if this were not enough, I waited three weeks instead of your promised
four-days time of delivery.
You can imagine how disappointed I am to have received this package.
I feel that your company is directly to blame.
I am, therefore, writing to return this package.
You wrote that the colour I ordered is not available.
Please send me an alternative for the shirt in other colours or I will have to
request an immediate refund of the money I spent on the shirt.
I look forward to receiving your prompt reply.
Yours faithfully
| kitchenware | Küchengeschirr | |
| toiletry | Toilettensache, Toilettenartikel | |
| drugstore | Apotheke | |
| set lunch | Tagesmenü | |
| flattering | schmeichelhaft | |
| tenant | Mieter, Pächter | |
| subtenant | Untermieter | |
| among | unter; zwischen | |
| craft | Fahrzeug, Handwerk | |
| craftsman | Handwerker | |
| vending | Verkaufs..., kaufend | |
| acceptable | annehmbar; akzeptabel | |
| announcement | Ankündigung | |
| annoy | belästige; ärgern | |
| I'm annoyed about it. | Ich ärgere mich darüber. | |
| blame | Schuld; Tadel | |
| Don't lay the blame on me! | Schieben Sie die Schuld nicht auf mich! | |
| bracelets | Armbänder | |
| branch | Branche, Abteilung, Fachgebiete, Filialen, Äste | |
| carve | zerlegen, schnitzen | |
| challenge | Herausforderung | |
| chest | Brust, Brustkorb | |
| chest of drawers | Kommode | |
| convenient | bequem; komfortabel; geeignet; günstig; passend | |
| It is not convenient for me. | Es passt mir schlecht. | |
| cupboard | Geschirrschrank, Schrank | |
| exclusive | ausschließlich | |
| executive | ausführend | |
| fondness | Vorliebe, Zärtlichkeit | |
| indoors | innen | |
| invention | Erfindung | |
| lightweight | Leichtgewicht, leicht | |
| luxury | Luxus, Aufwand | |
| misleading | beirrend; irreführende | |
| passer-by | Vorübergehende | |
| persuasive | überzeugend | |
| precious | kostbar | |
| purchase | Kauf | |
| pushy | aufdringlich | |
| recital | Vortrag | |
| retail | Kleinverkauf | |
| rings | klingelt | |
| rude | unanständig, unhöflich | |
| scenario | Drehbuch, Szenario | |
| substitute | Stellvertreter, ersetzen | |
| treat | Vergnügen, behandeln; betrachten; freihalten | |
| trolley | Karren, Wagen | |
| warmly | warm | |
| lukewarmly | lau |